Privacy statement

Our customer’s privacy needs and concerns are important to KBSound, Inc. (“KBSound”). And to communicate our commitment to our customer’s needs and concerns, KBSound provides this Privacy Statement to explain the Personal Information we may gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. Our Privacy Statement, however, only applies to our Website. It does not apply to other websites that we may from time-to-time link to. These other sites are outside of our control and operate according to their own privacy practices so remember to consult those website's privacy policies.

Agreement to Accept this Privacy Statement: By using KBSound’s Website and by providing Personal Information in any manner, including through written correspondence, telephone communications, or through our Website, you are consenting to the manner in which KBSound will collect, use, disclose and otherwise manage your Personal Information, as set out below. Further, the user agrees, without limitation or qualification, to be bound by this Privacy Statement.

Who May Use the Website: The Website is not intended or designed for users under the age of 18. We do not collect Personal Information from any person we know to be under the age of 18. If you are under 18, we ask that you not send us any Personal Information.

United States Use: The Website is intended for users from the United States and those not governed by privacy policies of other countries. Users from the European Union are advised not to disclose Personal Information to KBSound. Information sent to us will be housed on servers located in the United States, including Florida. Do not send us information unless you consent to the application of U.S law and to the use and disclosure of your information consistent with this Privacy Statement.

Collection and Use of Personal Information: We may collect Personal Information that you provide to us when you:

  • Post any content, vote on any content, purchase, order, return, exchange or request certain information about our products and services;
  • Contact us by email info@kbsound.com;
  • Visit or register with our Website or participate in any feature of our Website, such as voting or interacting with us through other outlets such as social media, Facebook, or Twitter.
  • Enter into a contest or sweepstakes or respond to one of our surveys; or
  • Provide us with comments or suggestions.

Shopping at KBSound: When you make a purchase through our Website and use a credit or debit card, PayPal, or any other means of payment for any of your purchases, we will collect the necessary information to process your transaction, including your credit or debit card information and keep a history of your purchases. We also use this information to better assist you when you visit or call us. By giving us your credit card or similar payment information, you are authorizing KBSound or its service providers to fulfill your order. We may also ask for your zip code as well, to help us improve our product and service offerings to your area. If you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number and show information that identifies you, such as your driver's license. We also collect this information, which may be used to help prevent fraud and thereby contribute to maintaining competitive pricing for you and our customers. When you call customer service you may be asked for Personal Information that identifies you along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.

Website Registration: You do not have to register to browse our Website, but you do have to provide certain registration information to complete a transaction. When you register, you are asked for information such as your name, address, phone number, e-mail address, and a password that you select. Your registration information may be used to help make your next online shopping experience on our Website quicker and easier. Also, when you register you may have the opportunity to sign up for future marketing information from KBSound.

Contests, Questions or Surveys: From time-to-time, KBSound may offer you the chance to ask a question, participate in a survey, or enter a contest or sweepstakes through a sponsored event or through our Website. At such time, we may collect your name, address, phone number and e-mail address. We will use this information to administer your participation in a contest or sweepstakes. If you wish to opt-out of receiving such information you may do so by sending us an email to info@kbsound.com.  

Other Uses of Personal Information: KBSound also uses Personal Information, to continually assess and improve the products and services we offer. From time-to-time, we would also like to inform you of products and services, sales and special offers that might benefit you. If you wish to opt-out of receiving such information you may do so by visiting sending us an email to info@kbsound.com

Disclosure of Personal Information: From time-to-time we may enter into marketing relationships with advertisers or other companies that provide products or services that we believe may be of interest to KBSound customers and, therefore, we will share your Personal Information with those marketing partners to help provide you such information. We may share non-identifiable aggregated information with these companies, but we will not disclose your telephone number, credit card account information or e-mail address for these purposes. We may also provide Personal Information to any of our affiliated businesses.

Access to Personal Information by Companies that Work with or on Behalf of KBSound: Some of our operations, such as our electronic commerce, may be managed by Service Providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our Website or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services.
If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (U.S. Postal Service, UPS, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.

Sale of Business: If KBSound or some of our assets are sold or transferred or used as security, your Personal Information may be transferred to third parties as part of that transaction. In no event, however, will we authorize these companies to use your Personal Information for any reason other than for business purposes.

Disclosures of Personal Information in Legal Proceedings: If KBSound or any of our Service Providers is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, KBSound or the applicable Service Provider may, without your consent, provide such information. In matters involving claims of personal or public safety, KBSound or the applicable Service Provider may provide your Personal Information to appropriate authorities without your consent or court process. KBSound or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving KBSound, the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.

Information Sharing Disclosure Requests: Under California Civil Code §1798.83, a California resident has the right to request one Notice of Information-Sharing Disclosure per year which will identify any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for the third parties' direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing to info@kbsound.com.
Please note that under California law, businesses are only required to respond to a customer request once during any calendar year.

Visiting Our Website: In general, you can visit our Website without telling us who you are or providing us with any information. We may, however, collect the Internet protocol (IP) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to monitor and improve our Website.
We may also use cookies, related technologies, and technologies to be developed that may be stored on your hard drive so we can recognize you when you return to our Website. All pages on our Website where you are prompted to log in or that are customizable likely require that you accept cookies. If you have registered with our Website, these cookies (i) may let us know who you are, (ii) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (iii) will provide us and our Service Providers with information that we will use to personalize our Website in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Website, you will limit the functionality we can provide when you visit our Website.

Security of Personal Information: We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology in order to protect the security of our Website. But even with the best technology and unlimited resources, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.

Privacy Statement Modifications: From time to time we may modify or amend this Privacy Statement to comply with new laws, regulations, or to reflect future changes in our business practices. Any changes in our policies will be communicated on this page so please check back on occasion. We also may post a notice on our Website or send an email describing the changes.

Contacting Us: If you have any questions about our handling of Personal Information, please send us an email to info@kbsound.com.

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